Privacy policy
How we handle the personal information you send us through this website.
Who we are
Windsor Finance is an Australian property finance broker. We handle the information you submit through this website so we can respond to your enquiry.
What we collect
When you send an enquiry through a form on this site, we collect the details you choose to give us: your name, your email address or phone number, and information about your enquiry such as the type of finance, the loan amount, the property value and location, and anything you write in the message. We do not collect anything else through the forms, and browsing the site does not require an account.
How we use it
Your enquiry is delivered by email, via a transactional email processor, to our broker team so we can respond to you and, where you ask us to, discuss your deal with suitable lenders on our panel. We use your details only to handle your enquiry and arrange the finance you asked about. We do not sell your information, and we do not add you to marketing lists you did not ask for.
How long we keep it
We keep enquiry details for as long as we need them to deal with your enquiry and any resulting case, and no longer than necessary after that. If you ask us to delete your details, we will.
Your rights
We handle personal information in line with the Australian Privacy Principles. You can ask us for a copy of the personal information we hold about you, ask us to correct it if it is wrong, or ask us to delete it. You can also raise a concern with the Office of the Australian Information Commissioner if you are not satisfied with how we have handled your information.
Contact
To exercise any of these rights, or to ask a question about this policy, use the contact page.
Last updated: July 2026.